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"id": 8,
"slug": "the-worlds-busiest-airports",
"title": "The World's Busiest Airports",
"content": "<p class=\"content\"><strong>General statistics</strong></p>\r\n<p class=\"content\">General statistics show that the trend is steady. Overall, all airports, and so the industry as such, gained over 7% in 2018, as compared with 2017, when it comes to the number of passengers carried. Air traffic has intensified and reached the highest 3% since 2004. What it shows is that flying has lately become something natural and completely accessible. It also translates into the business of airports all around the world. What airports are in the top ten?</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Hartsfield–Jackson Atlanta International Airport - USA</strong></p>\r\n<p class=\"content\">First, a fairly big surprise. Not regarding the aerodrome itself, since the airport located in the state of Georgia has been the most crowded aerodrome in the world for years. In 3 years, the number of passengers has grown by 20 million, that is almost 25%. In 2018, it has served 103 902 992 people. That is 8 million more than the second airport on the list. What is the surprise then? As the only airport on the list, this one has experienced a drop in the number of passengers. By exactly 0,3%.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Beijing Capital International Airport - China</strong></p>\r\n<p class=\"content\">In the past several years, the Asian market has been growing the fastest when it comes to aviation. Even though the USA is still number one, the Chinese airport in the country's capital is drawing near to Atlanta. In the past year, it has served almost 96 million passengers. It was a small increase, by 1,5%, in proportion to the results from 2017.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Dubai International Airport - The United Arab Emirates</strong></p>\r\n<p class=\"content\">The third place belongs to an airport in Dubai. It is often referred to as a mega-airport and it is not an exaggeration. It is the biggest airline hub in the Middle East and the second airport in Asia. It was an exceptional year for the Dubai airport because the increase in the number of passengers reached as much as 5,5%. Last year, the airport served a little over 88 million passengers. It still has some way to go to catch up with the Chinese giant, but the difference has definitely shrunk.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Tokyo International Airport (Haneda Airport) - Japan</strong></p>\r\n<p class=\"content\">The fourth place and the third Asian airport. What is more, an increase is still being recorded in the annual number of its passengers. There were 85 million of them at Haneda Airport and the increase amounted to 6,5% as compared with 2017. This airport is now not far behind the podium and has just a small advantage over number five, so every new year can bring a change. However, it is competing with the airport from Beijing and the famous Changi in Singapore for the title of the best airport in Asia.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Los Angeles International Airport - USA</strong></p>\r\n<p class=\"content\">Number five on the ACI list belongs to the famous LAX, that is the Los Angeles Airport. As has been said, it is not far behind number four, the Haneda Airport - the difference is smaller than 1 million passengers. In 2018, over 84 million passengers landed in and flew from LA. But it was not as much of a spectacular increase as in the case of the airports in Dubai or Japan, since it amounted to \"only\" 4,5%. In 2016, LAX was the fourth busiest airport, but for the last two years that place has been taken by Haneda. This year it is the same.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>London Heathrow Airport - Great Britain</strong></p>\r\n<p class=\"content\">We need to start with a small correction. Number six on the list is an airport in Chicago with its 79 million passengers, while Heathrow is only on the seventh place. Why do we mention it here then? Because it is the busiest airport in Europe. With over 78 million passengers, it leaves behind the Paris Charles de Gaulle Airport (69 million, number 10) and Amsterdam Airport Schiphol (68 million, number 11).</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\">The aviation market is growing more and more buoyantly. In the coming years, even more airports will reach and go above the barrier of 100 million passengers. 2019 will already be record-breaking in this respect and the third decade of the 20th century is expected to bring a real revolution when it comes to flying.</p>",
"lead": "Year by year, the aviation market is developing towards serving a growingly large number of passengers. Nearly every airport is breaking records, opening new connections, and priding itself on more and more impressive statistics. From the point of view of the passenger, it is useful to learn which airports are now the busiest. Here is a list based on the data published by Airports Council International (ACI).",
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},
"date": "15.07.2019",
"author": "E"
},
{
"id": 7,
"slug": "overbooking-and-bumping-how-airlines-make-profit-o",
"title": "Overbooking and Bumping: How Airlines Make Profit on Passengers",
"content": "<p class=\"content\"><strong>What is overbooking?</strong></p>\r\n<p class=\"content\">The aim of airlines is to make money. But the requirements concerning the transportation of passengers on planes are very restrictive. It is obvious that the more people are on a plane, the more proceeds go to the airline. However, very often people change their minds, do not appear at the boarding, or simply run late and miss it. As a result, some of the seats on a plane are free and unused. In order to avoid that, airlines sell more tickets than de facto there are seats on the plane, expecting that, in the end, someone will surely change their mind and not fly. De jure, this tactic is not chargeable. This is what overbooking means.</p>\r\n<p class=\"content\"><br /><strong>Overbooking vs. bumping</strong></p>\r\n<p class=\"content\">But the phenomenon of overbooking is not among those most problematic. Let us emphasise that in most cases, on any given flight, somebody will not appear at the boarding. Then there are no complications - there are enough seats, and the airline makes more money. However, if all passengers come to the airport, one of them has to be informed about the necessity of putting their flight off and about not being allowed to board the plane. This is what bumping is.</p>\r\n<p class=\"content\"><br /><strong>Legal regulations</strong></p>\r\n<p class=\"content\">Curiously enough, there are no legal regulations which would protect consumers from this kind of behaviour. From the point of view of the law, overbooking is legal. That is why there is no doubt that airlines will be making use of this sort of practices - because they are profitable for them. Thanks to these practices - among other things - airlines can offer their passengers lower ticket prices. Even though, as the Polish Ombudsman emphasises, overbooking is solely the carrier's fault, it is the passenger who decides to take the risk. The problem is, the airline does not even have to inform the passenger about this.</p>\r\n<p class=\"content\"><br /><strong>What can the passenger count on?</strong></p>\r\n<p class=\"content\">It is good to know what legal proceedings a consumer who was \"bumped\" can take. Importantly, despite the lack of regulations regarding overbooking, compensations for bumping are clearly defined. Here we can see a great willingness to protect consumers. European Union regulations, specifically the Flight Compensation Regulation 261/2004, shows that the recompense for a flight uncompleted because of the carrier as a result of overbooking is compensation and a ticket for the next flight. The phenomenon itself is not specified, which means that the regulations concerning a flight cancellation are binding also in the case of overbooking.</p>\r\n<p class=\"content\"><br /><strong>Amount of compensation</strong></p>\r\n<p class=\"content\">The regulation from 2004 informs that on the EU territory, flights under 1500 km entail a 250 euro compensation. That is the minimal amount since the passenger can point out a number of various inconveniences connected to the postponed take-off. Additionally, if the next flight is to take place the following day, the passenger is provided with accommodation in a hotel and with food vouchers. The bigger the distance of the original flight, the higher the amount of the compensation:</p>\r\n<p class=\"content\">- under 1500 km - 250 euro,<br />- between 1500 km and 3500 km - 400 euro,<br />- over 3500 km - 600 euro.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>A way to travel?</strong></p>\r\n<p class=\"content\">Of course, The Civil Aviation Authority accepts complaints against the workings of an airline when it comes to overbooking, but - as it turns out - they are not frequent. Why? First of all, because of the high compensations offered by airlines. Carriers make so much money on overbooking that taking care of the passengers in the case of bumping is fairly easy. It just pays off.</p>\r\n<p class=\"content\">On the other hand, it also pays off for the passengers. That is because they can receive high compensations and this way simply travel cheaper. Sometimes passengers look for those kinds of routes on purpose. They learn how to get \"bumped\" in order to get compensation and a guarantee of a flight. Thanks to that, the price of a ticket is quickly recovered.</p>",
"lead": "The phenomena behind the terms overbooking and bumping are well-known to many people who fly regularly. If a passenger of an airline encounters this kind of a problem, they have to know what steps to take and what to do next in order to lawfully receive compensation.",
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"date": "06.05.2019",
"author": "DelayFix"
},
{
"id": 6,
"slug": "top-10-the-most-unusual-airports-in-the-world",
"title": "Top 10. The Most Unusual Airports in the World",
"content": "<p class=\"content\"><strong>Don Mueang International Airport - Thailand</strong></p>\r\n<p class=\"content\">One of the most interesting airports in the world, second biggest in Thailand. Don Mueang is constantly teeming with life but not only because of the passengers and airplanes. That is because between its airstrips there is a ... golf course. A red light warns the players about danger during a game.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Courchevel Altiport - Courchevel</strong></p>\r\n<p class=\"content\">The French airport is a starting base on a journey to the mecca of winter sports in the homeland of Napoleon. At the same time, among all the international airports in Europe, this one is situated at the highest point. The Courchevel Airport is also an exceptional airport in regards to the degree of difficulty of landing and take-off. It is located in the Alps, has a very short airstrip (525 m), and its individual points are situated at different heights.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Lukla Airport - Nepal</strong></p>\r\n<p class=\"content\">One of the most dangerous airports in the world and the one situated at the highest elevation. It is the last stop before climbing the highest mountain in The Himalayas. The airstrip of this airport is only 460 meters long. Moreover, it is only 20 meters wide, so there is really not much room. At the end of the airstrip, there is a 600 m precipice. Without a doubt, it is one of the most technically difficult airports.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Sea Ice Runway - The Antarctic</strong></p>\r\n<p class=\"content\">Unusual but, in spite of appearances, a very comfortable and safe airport. It is located on ice underneath which there is the ocean. The airport was laid out near an American base and it can accommodate even the biggest machines. Curiously, pilots who land there say that the security of operations is almost identical as in the case of landing on concrete.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Princess Juliana International Airport - Sint Maarten</strong></p>\r\n<p class=\"content\">An airport which has been much-spoken about for many years. First of all because its location almost touches the lovely Maho Beach. Every time great airliners land in Sint Maarten, vacationers relaxing on the beach can admire them - from the distance of 20-30 m. All thanks to the short airstrip and the specific character of the setting. In 2017, Hurricane Irma destroyed the airport, but it has already started functioning again.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Gisborne Airport - New Zealand & Gibraltar International Airport - Gibraltar</strong></p>\r\n<p class=\"content\">Why are those two airports being mentioned together? They are both characterised by something exceptional, namely ... an intersection. In the case of New Zealand, it is an intersection of a normally functioning railway line and the airport. In Gibraltar, it is the Winston Churchill Avenue that intersects with the airport. In both cases, the traffic has to be stopped in order for the planes to take off.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Kansai International Airport - Japan</strong></p>\r\n<p class=\"content\">Why do people make airports on the water? Because of practicability. That was the reason for the creation of an artificial island and the airport on it - the Kansai Airport in Japan. But landing there is not the most pleasant. Even though the airstrip is long and comfortable, the entirety of the terrain is vulnerable to tsunamis, high tides, and the island itself is slowly disintegrating, going underwater. Soon, this airport will cease to exist.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Madeira International Airport - Portugal</strong></p>\r\n<p class=\"content\">A charming Portuguese island is one of the most visited places in the country famous for the music of Fado and for Port wine. That is why it was decided to expand the airport which had not been able to accommodate the biggest machines. It became possible thanks to the elongation of the airstrip. How was it done? Because of the lack of space, engineers chose to make it longer by putting it on a solid construction of concrete piles 70 m high. On one side, the airport is surrounded by elevations, on the other - the ocean. So the sight is incredible.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Savannah/Hilton Head International Airport - USA</strong></p>\r\n<p class=\"content\">Special from the point of view of history. There are two gravestones of the Dotson family members on the airport plate. The land was private and the airport authorities could not find the family's descendants. As a result, the bodies remained in their place which is now under the airstrip.</p>",
"lead": "Travelling on a plane is for almost everyone. 200 000 flights every day, 20 000 airliners in the sky at the same time, and almost 4 bn passengers served a year. No wonder then that flying is considered to be the safest mode of communication. All the more so in places that could compete with many a tourist mecca when it comes to how unusual they are. Here are the most exceptional airports in the world.",
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},
"date": "03.05.2019",
"author": "DelayFix"
},
{
"id": 5,
"slug": "article",
"title": "Uziemienie Boeingów 737 MAX – co pasażer wiedzieć powinien?",
"content": "<p class=\"content\"><strong>Szybka reakcja na katastrofę</strong></p>\r\n<p class=\"content\">Jeden z najnowocześniejszych samolotów na świecie, nowy model Boeinga 737 – MAX – został uziemiony w wyniku drugiej w przeciągu kilku miesięcy katastrofy. Tym razem, po listopadowym wypadku w Indonezji, rozbił się samolot linii Ethiopian Airlines. Reakcją na drugą, podobnie wyglądającą katastrofę było najpierw zamknięcie przestrzeni lotniczej przez narodowe urzędy lotnictwa, a następnie wydanie zakazu lotów Boeingami 737 MAX nad Europą przez Agencję Bezpieczeństwa Lotniczego Unii Europejskiej (EASA).</p>\r\n<p class=\"content\">Ostatnim, który ostatecznie uziemił flotę Boeingów były Stany Zjednoczone. Chwilę później Boeing wydał oświadczenie, w którym zapewniał o bezpieczeństwie, ale decydował o wstrzymaniu eksploatacji wszystkich maszyn oraz o zaprzestaniu wykonywania dostaw kolejnych modeli. </p>\r\n<p class=\"content\"><strong>Odwołane loty?</strong></p>\r\n<p class=\"content\">Efekt? Przede wszystkim problemy dla linii lotniczych i pasażerów. Wiele lotów zostało odwołanych, gdyż linii nie stać było na szybkie wyczarterowanie samolotów zastępczych. Najmniejsze problemy mieli narodowi przewoźnicy, tacy jak polski LOT, którzy bez większych trudności zmienili maszyny. Jednak każda zmiana pociąga za sobą zmianę w rozkładzie lotów, a to odbija się na pasażerach. Dlatego każda z linii stara się zrobić wszystko, by nie dopuścić do eskalacji odwołań i opóźnień.</p>\r\n<p class=\"content\">Problem ten, jak przewiduje branża lotnicza, może potrwać nawet do wakacji, kiedy linie zwiększają przepustowość, a w tym roku robiły to w oparciu o dostawy nowych Boeingów 737 MAX. Biorąc pod uwagę trwające dochodzenie, ponowne włączenie bezpieczniejszych maszyn do flot może nastąpić dopiero za kilka miesięcy.</p>\r\n<p class=\"content\"><strong>Prawa pasażerów w związku z uziemieniem</strong></p>\r\n<p class=\"content\">Warto zatem zwrócić uwagę na prawa pasażerów, które obowiązują w przypadku odwołania czy przełożenia lotu. W tym wypadku prawo nie różnicuje się. Oznacza to, że obowiązują przepisy co do zasady stosowane przy normalnym, niespowodowanym uziemieniem opóźnieniem czy niedopełnieniem obowiązków ze strony przewoźnika. Pasażer musi otrzymać informacje o zmianach w locie, w przeciwnym wypadku będzie przysługiwało mu prawo do otrzymania rekompensaty i odszkodowania.</p>\r\n<p class=\"content\">W tym wypadku zatem kwoty zwrotu prezentują się następująco (w przypadku lotów na terenie Unii Europejskiej):</p>\r\n<p class=\"content\">lot do 1500 km – 250 euro,<br />lot w przedziale 1500 km – 3500 km – 400 euro,<br />lot powyżej 3500 km – 60 euro.<br />Na terenie innych krajów, np. USA czy krajów azjatyckich nie obowiązują jednak te same prawa, dlatego większość takich zgłoszeń rozpatrywana jest na podstawie prawa miejscowego.</p>\r\n<p class=\"content\"><strong>Sytuacja w powietrzu a obowiązki linii</strong></p>\r\n<p class=\"content\">Jednak osobną kwestią była sytuacja, w której samoloty znajdowały się w powietrzu podczas ogłoszenia decyzji o zamknięciu dla nich przestrzeni powietrznej. Wówczas piloci musieli szukać miejsca do lądowania. Wiele z maszyn trafiało do miejsc pozaeuropejskich, np. do Afryki. Jak wówczas kształtuje się kwestia odszkodowań?</p>\r\n<p class=\"content\">Pasażerowie, którzy znajdują się na pokładzie lub którzy w momencie bliskim ogłoszeniu decyzji mieli lecieć Boeingiem 737 MAX, nie mogą powoływać się na większość normalnych przepisów europejskich, gwarantujących prawo do odszkodowania. Oczywiście linia lotnicza ma obowiązek zadbać o pasażerów w trakcie międzylądowania i szukania nowego samolotu, jednak nie ma tu mowy o wypłacie odszkodowania.</p>\r\n<p class=\"content\">Sytuacje nadzwyczajne, niewynikające z winy przewoźnika są bowiem wyjęte w myśl konwencji montrealskiej czy rozporządzeń Unii Europejskiej odnoszących się do prawa pasażerów.</p>",
"lead": "Katastrofa samolotu etiopskich linii lotniczych z początku marca wywołała szerokie konsekwencje w świecie lotniczym. Podstawowym następstwem tego wypadku było wstrzymanie eksploatacji maszyn tego samego rodzaju, który rozbił się pod Adis Abebą. To problem, nie tylko dla każdej z linii lotniczych czy producenta samolotu, ale także dla pasażerów.",
"image": {
"src": "https://blog.delayfix.com/media/images/aircraft-123005_960_720.jpg",
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"date": "01.05.2019",
"author": "DelayFix"
},
{
"id": 4,
"slug": "legal-aspects-of-a-cancelled-flight-what-can-you-d",
"title": "Legal Aspects of a Cancelled Flight - What Can You Do and What Are You Not Entitled to?",
"content": "<p class=\"content\"><strong>A delayed flight - information</strong></p>\r\n<p class=\"content\">If your flight is delayed, you should be immediately informed about this fact. Especially in a situation where the delay is reaching more than 60 minutes. If the following waiting period is prolonged, you have to be informed about it each time. It is important to know that in the case of a two hour-long delay the carrier should offer you appropriate nourishment. However, sometimes in the end you will see an information about the cancellation of the flight on the board.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>A cancelled flight and the position of the passengers</strong></p>\r\n<p class=\"content\">A cancelled flight is always a problem. No matter when and where the information will reach you. For the passengers, the situation is the more difficult the farther from home they are. In such an event, the carrier is obliged by certain standards.</p>\r\n<p class=\"content\">When a flight is prolonged by more than 6 hours<br />In this case you can apply for a compensation for the delayed flight and a return flight to the airport you started your journey from.</p>\r\n<p class=\"content\">When take-off is planned for another day<br />In a situation like this one, the carrier has to provide the passenger with accommodation for the night in a hotel and transportation to and from the hotel.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Obligations of the carrier in the case of a cancelled flight</strong></p>\r\n<p class=\"content\">When it turns out that a flight has been cancelled, the reason for that fact is important. In most cases the carrier is obliged to inform the passengers about the next flights to the target airport and has to provide them with assistance adequate to the amount of waiting time before the alternate flight. The passengers have a right to get their money back and to a free return to the airport where their journey has started. It has to be arranged for the first possible flight.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Compensation for a cancelled flight</strong></p>\r\n<p class=\"content\">If it is found that a flight has been cancelled even though the carried could have avoided that situation, the passenger may be entitled to a compensation from the airline. The amount of the compensation is determined by international law:</p>\r\n<p class=\"content\">In the case of flights under 1500 km, we are entitled to the standard 250 euro;<br />In the case of flights between counties of the European Union over 1500 km or beyond the EU territory over 1500 km but under 3500 km, we are entitled to a compensation of 400 euro;<br />In the case of other flights, the amount of compensation has been set at 600 euro.<br />It is good to remember that compensation is determined in a standard way and it does not have to be the final amount. That is why it is worthwhile to seek solutions that exactly mirror our own situation, since a compensation may cover not only our losses but also gains coming from the flight that has not been completed.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>When are you not entitled to a compensation?</strong></p>\r\n<p class=\"content\">Nevertheless, you will not always be entitled to a compensation for a cancelled flight. It is a good idea to remember that you can get your money back only when the carrier has not informed you about the cancellation beforehand. If you receive such information two weeks before the day of the flight, you cannot count on any compensation. The situation is different if the carrier informs you about the cancellation a week before it is scheduled. If they offer you a connection beginning no earlier than 2 hours before and no later than 4 hours after, you are not entitled to a compensation.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Situations exempt from compensation</strong></p>\r\n<p class=\"content\">Of course, we should remember that some events are not covered by the right to compensation. Such an event is, for example, a volcanic eruption which paralyses air traffic in a large area. In the case of chance occurrences, usually connected to the weather, delays and cancellations of flights are normal and they are exempted from rules concerning the appellate procedure.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\">In a grand majority of cases, a cancellation of a flight means that we can count on a compensation. Even though the legal provisions regulate its amount, this fact does not eliminate the possibility of pursuing claims further and getting a much higher compensation from the airline. So it pays to know your rights and benefit from the help of experts in order to recover what you have lost because of the delay.</p>",
"lead": "An interrupted flight, a plane delayed for undetermined reasons, a failure on the airport plate, or a simple delay ... There are many reasons for a flight being postponed. The important thing is to know what you can expect and how you should react to problems associated with a cancelled flight.",
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"date": "18.03.2019",
"author": ""
},
{
"id": 3,
"slug": "article-2",
"title": "Nie zdążyłem na samolot z powodu opóźnienia autobusu. Co robić?",
"content": "<p class=\"content\">Co się dzieje, gdy pasażer nie stawia się na lot?<br />W normalnych warunkach, niestawienie się na lot powoduje przepadek biletu. Konsekwencją takiego zdarzenia jest oczywisty brak możliwości dochodzenia odszkodowania. W momencie, w którym lot rejsowy odbywa się zgodnie z planem, a konsument nie pojawia się w samolocie lub gdy odmówiono mu wejścia na pokład, mimo że samolot jest jeszcze na pasie, lecz bramki zostały już zamknięte, linia lotnicza może odmówić jakichkolwiek praw roszczeniowych. Przewoźnik wychodzi tu bowiem z założenia, że wina leży jednoznacznie po stronie pasażera. Czy aby na pewno?</p>\r\n<p class=\"content\">Powód ma znaczenie?<br />Jednak czasami zdarza się, że przyczyna spóźnienia i niestawienia się w odpowiednim czasie na lotnisku nie leży po stronie pasażera. Dobrym przykładem jest historia pana Jana (imię zmienione), który kilka tygodni temu wybierał się lotem jednego z tanich przewoźników do fińskiego Turku. Jako że nie mieszka on w miejscu, w którym znajduje się lotnisko, musiał założyć dojazd na lotnisko odpowiednim środkiem transportu.</p>\r\n<p class=\"content\">Pociąg, który został do lotniska doprowadzony linią bezpośrednią, nie zatrzymuje się w miejscowości zamieszkania pana Jana, więc jedynym wyjściem pozostał autobus. Kilka firm oferuje dojazd busami na lotnisko, co w założeniu ma być wygodne i przyjemne. Czas przyjazdu wypadał na 2 godziny i 15 minut przed rozpoczęciem obsługiwania pasażerów wspomnianego lotu. Niestety, po drodze bus miał awarię, w wyniku której podróż wydłużyła się o kilka godzin. W efekcie na lotnisko pan Jan dotarł już po zamknięciu gate’u.</p>\r\n<p class=\"content\">Zgodnie z prawem linia lotnicza odmówiła wypłacenia odszkodowania za lot. Jednak spóźnienie wynikło z niedopatrzenia przewoźnika autobusowego, a więc jest niezależne od pasażera. Czy w takim wypadku pan Jan miał prawo domagać się odszkodowania od przedsiębiorstwa autobusowego, także z tytułu szkód poniesionych przez niestawienie się na lot?</p>\r\n<p class=\"content\">I co teraz?<br />Jak najbardziej. Zakres odszkodowania jest zależny od indywidualnych uwarunkowań oraz rzeczywistej szkody, jaką pasażer mógł ponieść. Działanie ze strony linii lotniczej mówi jasno – jeśli pasażer nie odbędzie lotu nie z winy przewoźnika lotniczego, odszkodowanie mu się nie należy. Dlatego swoje kroki należy niezwłocznie skierować do przewoźnika, który był realnym sprawcą opóźnienia.</p>\r\n<p class=\"content\">Działaj od razu!<br />Wezwanie do zapłaty powinno być skierowane do przewoźnika autobusowego jak najszybciej. Jeśli wiemy, że tak się zdarzyło, musimy działać od razu. W tym wypadku mamy dwie drogi postępowania.</p>\r\n<p class=\"content\">1. Wystąpienie o odszkodowanie za opóźnienie</p>\r\n<p class=\"content\">Odszkodowanie za opóźnienie autobusu, busa czy innego środka transportu kołowego należy się z urzędu. Zgodnie z rozporządzeniem Parlamentu Europejskiego i Rady UE z dnia 16 lutego 2011 r. dotyczącego praw pasażerów w transporcie autobusowym i autokarowym jest ono uzależnione od czasu, jaki minął od godziny docelowego przybycia do przybycia faktycznego. W tym wypadku przewoźnik zwykle wypłaca pieniądze bez odmowy. Nie jest to jednak odszkodowanie za spóźnienie się na samolot.</p>\r\n<p class=\"content\">2. Wystąpienie z pozwem o rekompensatę szkód wyrządzonych przez spóźnienie</p>\r\n<p class=\"content\">Aby takowe uzyskać, należy – na podstawie artykułu 361, paragraf 2 kodeksu cywilnego – zwrócić się z pozwem sądowym o wypłatę odszkodowania i zadośćuczynienie szkody wyrządzonej przez powstałe opóźnienie. Dotyczy to strat, jakie poniósł klient oraz korzyści, które mógłby osiągnąć. Warto nadmienić, że przewoźnik nie może powoływać się na brak winy umyślnej powstałego opóźnienia, co potwierdza wyrok Trybunału Konstytucyjnego z dn. 2 grudnia 2008 r. (sygnatura: K 37/07).</p>\r\n<p class=\"content\">Warto pamiętać, że prawnie pasażer może uzyskać wsparcie, nawet wówczas, gdy to nie linia lotnicza jest odpowiedzialna za opóźnienie oraz spóźnienie się na samolot. Dzięki odpowiedniemu wsparciu może on odzyskać stracone pieniądze i domagać się wypłaty zadośćuczynienia tytułem korzyści, których został pozbawiony.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><img class=\"photo\" src=\"https://blog.delayfix.com/media/photo-1464037866556-6812c9d1c72e.jpeg\" alt=\"Nie zdążyłem na samolot z powodu opóźnienia autobusu. Co robić?\" /></p>\r\n<p class=\"content photo-description\">Photo by <a href=\"https://unsplash.com/photos/pGcqw1ARGyg?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText\">Ashim D’Silva</a> on <a href=\"https://unsplash.com/search/photos/airport?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText\">Unsplash</a></p>",
"lead": "Pasażerowie często korzystają z pociągu lub autobusu, jako środka transportu dowożącego ich na lotnisko. Wiąże się to z zagrożeniem spóźnienia na lot, w wyniku opóźnienia kursu pociągu czy autobusu. Z pewnością warto poznać możliwe rozwiązania oraz dowiedzieć się, jak reagować w podobnych sytuacjach.",
"image": {
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"date": "17.03.2019",
"author": ""
},
{
"id": 2,
"slug": "we-have-a-new-website-see-our-new-look",
"title": "We Have a New Website! See Our New Look",
"content": "<p class=\"content\"><strong>Why no longer OpóźnionySamolot.pl?</strong></p>\r\n<p class=\"content\">We want to fly to new heights and in order to do that we needed a refreshed layout. But what it means is not only an aesthetic change but also an even bigger effectiveness of operations and even more work we can do for you. We are a member of the company Passenger Rights and we believe that it is our passengers who are the most important. Because of that, we had to change so that we could offer you something new and better. We hope you will be satisfied with our work.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>What is new?</strong></p>\r\n<p class=\"content\">The entirety of the website is based on a new engine, thanks to which it will work even better. Air travel compensations are still the focus of our work and we are doing everything so that you can win your cases and recover money that should be yours. The new version includes not only the new and refreshed website but also a more efficient way of communicating, a greater transparency of operations, and greater possibilities. We want to help you get your 600+ back! That is why we have launched something new, to be even better at fighting for compensations from airlines.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>We still work the same</strong></p>\r\n<p class=\"content\">But the way we work is not changed! You spare just a moment to check if your case qualifies for a fight for compensation. Fill out the form, attach all the necessary documents, and send it to us online. We do all the rest for you! We analyse your case, call on the airline to make the payment, and, if a need arises, file a motion in court. The third step is now only to get your compensation and your additional funds for future flights or to be used as you see fit.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Use the new possibilities</strong></p>\r\n<p class=\"content\">Learn what rights you have. The Passenger Rights Foundation takes care to make sure that every passenger knows what they can expect from a carrier. Remember that even in an event of a one hour delay you should receive an appropriate information. Every next delay or cancellation puts additional responsibilities on the airline: issuing food vouchers, compensation for the flight or switch to another flight. You have your rights and with us you can fight for them. Visit our new website - https://delayfix.com/pl/ - and see that you are not left to your own devices. Remember to always keep track of our news and not to hesitate to consult us. We are here to help you.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Easier communication</strong></p>\r\n<p class=\"content\">Thanks to opening our new website, we can more easily assist you in your fight for compensation. We have simplified our contact form and, what is more, now you can also call us. All so that you can get your compensation for a delayed flight much faster and much more easily. In each of the tabs you will find a different aspect of our work. Check out the terms and the price list and see how much you can gain and what you can count on. In the \"Foundation\" tab you will learn more about your rights and the work of Passenger Rights. In the FAQ, you will see the most frequently asked questions that can prove useful to you. Our new website means a transparency of operations and an ease of finding information.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Who are we?</strong></p>\r\n<p class=\"content\">On our new website, you will find data from the best specialists in air law, international law, and domestic law, which means that you can be sure that any information you get from us will be binding. We do our best to perfect our staff and the new website helps us present them to you. Put your trust in us, just like thousands of people who have been with us for four years. Remember that you are entitled to indemnity or compensation which we are assisting with.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\">Do not hesitate before asserting your own rights. A cancellation of your flight is not just your problem. Knowing the industry, we want to get to anyone who needs help. We like to fly ourselves and we know how important it is to have a quiet flight and to reach the destination safely. That is why we are here - with our new look - especially for you!</p>",
"lead": "Hundreds of hours devoted to discussing the possibilities, thousands of minutes of work on the details, hectolitres of coffee drunk during the works, and many a disagreement over the final effect. This is how we could summarise the battle we have fought to bring this change to you - show you our new layout and our new look. Finally, it is here! We are proud to present you with our new website.",
"image": {
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},
"date": "15.03.2019",
"author": ""
},
{
"id": 1,
"slug": "airport-charges-checked-baggage-change-of-name-wha",
"title": "Airport Charges, Checked Baggage, Change of Name ... What Do We Pay for When Flying?",
"content": "<p class=\"content\"><strong>So that you will not want to change the information...</strong></p>\r\n<p class=\"content\">Many airlines make it possible to change personal information on your ticket within 24 hours after the purchase. But not all of them do it and the time limit of one day is not very favourable either. That is why it is a good idea to be careful when it comes to those kinds of charges, since often a change of information after this date entails an added cost of even several hundreds of euros. Of course, they go into the airline's till.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Plane seat</strong></p>\r\n<p class=\"content\">While buying a ticket, many people have the impression that the seat is being assigned automatically. It is so for a reason. If you want to get a specific seat, you cannot wait for the check-in. You can make it happen faster by paying a special charge. If you do not do that, you have to wait for the computer to assign you a seat automatically.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Priority when boarding the plane</strong></p>\r\n<p class=\"content\">Another way of making money by airlines is the introduction of the so-called priority boarding. By paying for this sort of service, you have the right to get on the plane first. Thanks to that, you do not have to wait in line and worry about crowds while making yourself comfortable in your seat. Comfort? Only a relative one, since you still have to wait for the last passenger to board the plane.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><strong>Old-fashioned boarding pass</strong></p>\r\n<p class=\"content\">If you do not prepare your boarding pass beforehand, that is print it out at home, many airlines will have a little surprise for you ... The prices for printing out a boarding pass at the airport are exorbitant and often several times higher than the price of the ticket itself. Add to that the lines you have to wait in to be able to do it, and it becomes clear that it does not pay to be old-fashioned.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Are you travelling with a baggage?</strong></p>\r\n<p class=\"content\">The reason for baggage allowances is clear - an even distribution and not too big a weight of the pieces of baggage will allow the plane to reach a proper balance and have a stable and safe flight. But the huge amounts one has to pay for exceeding this limit by one kilogram are daunting. It should not be surprising to see people put on three jumpers then. For example, for every kilogram of excess luggage in a popular airline referred to as a \"cheap carrier\" we will pay as much as 50 złotys. For checked baggage we have to pay extra. In the end, if you do not want to pay too much for luggage, you should take an economical approach to you clothing.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Transaction fee</strong></p>\r\n<p class=\"content\">One of the charges that are least favourable for the passenger is the transaction fee, that is a fee charged for all kinds of additional services, such as: informing the passenger about every delay, responsibility for a proper issuing of a ticket, or the possibility of applying for compensation. If it is not included in the price of the ticket, we may have a big problem when the carrier encounters difficulties. But a price of a ticket with this fee already included is often several times higher.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\"><br /><strong>Here comes the change</strong></p>\r\n<p class=\"content\">The beginning of the 21st century changed the aviation industry beyond recognition. It was in 2000 that airlines began to limit the services included in the price of a flight ticket. This is how free snacks disappeared, blankets, pillows, or headphones started to be available only after paying extra, and there appeared an additional charge for checked baggage. With time, airlines introduced more conveniences. Today, if we want someone to take care of our underage child who is alone on the plane, we have to pay several times more than the price of a standard ticket. After all, luxury has to have its price.</p>\r\n<p class=\"content\"> </p>\r\n<p class=\"content\">When travelling on a plane, let us remember that within the ticket price airlines give us the minimum of decency. If you do not want to pay extra, check if the transaction fee is included in the price of the ticket. A prudent booking of a ticket will make for a successful journey and you will know what you can and cannot do. Then, you will be free to enjoy travelling in the clouds.</p>",
"lead": "For quite a long time, passengers of various airlines have been wondering what aspects of flying they are not yet made to pay for. We pay for the ticket - that is obvious, but the so-called airport charges and additional bonuses we can purchase today, in the past used to be included in the price.",
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"date": "15.03.2019",
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